Profile
Dax Networks Limited, an Apcom company, was born in 1986. However, its involvement with the IT industry, through its ex-IBM management team, goes as far back as 1971. After the 1978 closure of IBM’s India operations, the group was involved in Consultancy and Turnkey Projects before starting manufacturing operations in 1986 when Dax pioneered the use of cartridge tape drives in India and for years were known as the “Backup People”
In 1988, Dax saw a major growth opportunity to connect India and diversified into Networking. By end-1990, Dax was clearly a leading LAN-products supplier and a ‘LAN-Expert’. By 1992, Dax LAN products viz. NICs and Hubs had become de-facto standards in India.
Thereafter, Dax consistently added new networking product lines and currently is India-engineering its products from leading technology manufacturing companies, like Perle for Unix Connectivity and Remote Access solutions since 1992, like Eicon for WAN and ISDN products since 1994 and many other high technology manufacturing corporations.
- In 1999, Dax launched SOHOHO (SOHO + HOme) / Internet related products, initially Modems followed by other Networking and Internet products. Today, Dax is an ISO-certified Services Company offering the widest networking product range including the latest Enterprise Routers & Switches, Cabling, Wireless, VPN and many new networking technologies. Key differentiators are the ability to certify and support a complete layer-3 structured Switching & Routing network which can interoperate and comply with core enterprise systems in any LAN/MAN/WAN Network.
Dax continues to be technically the most respected OEM vendor in the country. Dax technology distribution network is extensively utilized by all networking OEMs, VARs, distributors, dealers and solution providers. Over 70% of Dax professionals and managers are technically qualified. And, most have been with Dax for over a decade.
Today, Dax is India’s foremost value–added service & solution provider of networking products. All Dax products are positioned and work in synergy with Cisco, Nortel & Juniper. Customers highly value Dax ‘1-payment guarantees 3-years performance’ maxim and ‘Specify Dax’ as their preferred Networking product choice.
Dax has a complete geographic coverage of the Indian market. Headquartered in Chennai (formerly Madras) in South India, Dax has Marketing Offices in Ahmedabad, Bangalore, Kolkata, Chennai, Cochin, Coimbatore, Dehradun, Delhi, Hyderabad, Lucknow, Mumbai, Pune and Trivandrum. Dax Networking Competence Center and Service Center are in Chennai. In addition to the Head Office based Technical Support Teams, Dax has Technical Support Executives based at 15 Partner Locations & at eight regional office locations. A 24/7 Real Time Back Office, which supports Dax Toll-free 1-800-4255-Dax Technical Help Desk and a world class Customer Relationship Management system, further enhances support levels to Dax customers.
With globalization, increased need for corporate connectivity and the rapidly growing popularity of the Internet, the need for global data & voice communication is immense. Dax is committed to play a key role in connecting India onto the global network and will continue to add new products that will not only delight but lead the rapidly growing networking needs of the Indian customer.
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